Privacy Policy

Last updated: 25 December 2025

This Privacy Policy sets out in detail how NETAPP IRELAND LTD (“the Company”, “we”, “us”, “our”) collects, processes, stores, protects, and manages personal data obtained through the use of this website and related communications.

We are committed to complying with all applicable data protection legislation, including but not limited to:

  • the UK General Data Protection Regulation (UK GDPR)
  • the EU General Data Protection Regulation (EU GDPR)
  • the Data Protection Act 2018

This Policy is intended to provide a transparent and comprehensive explanation of our data processing practices.

1. Identity of the Data Controller

For the purposes of data protection legislation, the data controller is:

NETAPP IRELAND LTD
Company registration number: 16928744
Registered office address:
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Contact details:
📧 Email: support@itnapp.com
📞 Telephone: +44 7848 152862

All references to “we”, “us”, or “our” refer to NETAPP IRELAND LTD.

2. Scope and Application of This Privacy Policy

This Privacy Policy applies to:

  • visitors to our website
  • individuals who contact us via website forms or email
  • representatives of businesses communicating with us regarding professional services
  • individuals whose personal data is included in correspondence initiated by them

This Policy does not apply to personal data processed under separate contractual agreements, such as service contracts or non-disclosure agreements, which may be governed by additional data protection terms.

3. Categories of Personal Data We Process

We process only personal data that is strictly necessary for professional communication and business purposes.

The categories of personal data we may process include:

  • full name
  • business email address
  • company or organisation name
  • job title (if voluntarily provided)
  • message content and correspondence
  • technical metadata related to website interaction (IP address, browser type, timestamps, where required for security purposes)

Data We Explicitly Do Not Collect

We do not collect or process:

  • payment or billing information
  • bank account or card details
  • identity documents
  • health data or special category personal data
  • user account credentials

4. Methods of Data Collection

Personal data is collected only when you:

  • submit an enquiry or contact form on our website
  • send us an email
  • voluntarily provide information during professional correspondence

We do not collect personal data through automated scraping or third-party data brokers.

5. Purposes of Processing Personal Data

We process personal data for the following legitimate purposes:

  • responding to enquiries and requests
  • communicating regarding our professional IT and consulting services
  • assessing potential cooperation or service suitability
  • maintaining internal records of business correspondence
  • ensuring website security, integrity, and performance
  • complying with legal or regulatory obligations

Personal data is never processed for unrelated or excessive purposes.

6. Lawful Bases for Processing

Under UK GDPR and EU GDPR, we rely on the following lawful bases:

  • Legitimate interests — processing is necessary to respond to business enquiries and conduct professional communications
  • Consent — where you voluntarily submit personal data via forms or email

Where consent is relied upon, you may withdraw it at any time.

7. Data Retention and Storage

Personal data is retained only for as long as necessary to:

  • respond to enquiries
  • maintain professional correspondence
  • meet legal, regulatory, or compliance obligations

Retention periods are reviewed regularly.
When data is no longer required, it is securely deleted or anonymised.

8. Data Sharing and Third Parties

We do not sell, rent, or trade personal data.

Personal data may be shared only with:

  • hosting providers
  • infrastructure and IT service providers
  • website security or analytics providers

All third parties process data under contractual confidentiality and data protection obligations.

9. International Transfers

Where personal data is transferred outside the United Kingdom or European Union, we ensure appropriate safeguards are implemented in accordance with GDPR requirements.

10. Data Security Measures

We implement appropriate technical and organisational security measures, including:

  • access controls
  • encryption where appropriate
  • secure hosting environments
  • monitoring for unauthorised access

11. Your Data Protection Rights

You have the right to:

  • request access to your personal data
  • request rectification or erasure
  • restrict or object to processing
  • withdraw consent at any time
  • lodge a complaint with a supervisory authority

Requests may be submitted to:
📧 support@itnapp.com
📞 +44 7848 152862

12. Cookies and Tracking Technologies

We use cookies and similar technologies.
Detailed information is provided in our Cookie Policy.

13. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be published on this page.

14. Contact Information

For any privacy or data protection enquiries, contact:

NETAPP IRELAND LTD
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
📧 support@itnapp.com
📞 +44 7848 152862